RentAccent is a trade name of Amphebia Internet Solutions, located in The Netherlands, registered with the Dutch Chamber of Commerce under number 34169838.

Article 1 – Definitions

In these general terms and conditions, the following definitions apply:

• RentAccent: Amphebia Internet Solutions, trading under the name RentAccent.
• Customer: any natural person or legal entity acting in the course of a profession or business who uses the Service.
• Service: the online software application (SaaS) for rental and reservation management offered by RentAccent, including all related functionalities.
• Agreement: any legal relationship between RentAccent and Customer relating to the use of the Service.
• End User: any third party who places a reservation via the Customer’s software or otherwise makes use of the Customer’s rental services.

Article 2 – Applicability

• These general terms and conditions apply to all offers, agreements and legal relationships between RentAccent and Customer.
• The Service is offered exclusively to business users (B2B).
• The Customer’s general terms and conditions are expressly rejected.
• Deviations are only valid if agreed in writing.

Article 3 – Additional terms

Unless otherwise provided in these general terms and conditions, the Nederland ICT Terms and Conditions 2014 (now NLdigital Terms and Conditions) also apply. In the event of any conflict between these general terms and conditions and the Nederland ICT Terms and Conditions 2014, these general terms and conditions shall prevail.

Article 4 – Subscription and payment

• Paid packages are invoiced annually in advance.
• There is no monthly subscription and no automatic renewal.
• Before the end of the subscription period, the Customer will receive several reminders by email.
• If the subscription is not renewed, the Service will be automatically deactivated.
• The Basic package has no subscription term; only a fee per completed online transaction is due.
• RentAccent reserves the right to adjust rates.

Article 5 – Nature of the service

• RentAccent grants a non-transferable right to use the Service.
• RentAccent provides an online software platform that supports the Customer in rental and reservation management.
• RentAccent is not a rental platform, intermediary or contracting party to transactions between Customer and End Users.
• RentAccent will make every effort to develop, maintain and improve the Service with due care.
• The Service is provided on a best-efforts basis and on an “as is” and “as available” basis.

Article 6 – Account and access

• The Customer is responsible for managing and securing its account details.
• All actions carried out via the Customer’s account are deemed to have been performed by or on behalf of the Customer.
• The Customer must immediately report any misuse or unauthorized access to RentAccent.

Article 7 – Use of the Service

• The Customer shall use the Service solely for legitimate business activities.
• The Customer is not permitted to:
  • copy, reverse engineer or attempt to decompile the software;
  • use the Service for illegal activities;
  • use the Service in a way that may disrupt its operation, security or stability;
  • use automated scripts or bots that place an excessive load on the system.

Article 8 – Data and content

• The Customer remains the owner of all data entered via the Service.
• The Customer is fully responsible for the accuracy, completeness and lawfulness of this data.
• RentAccent is not responsible for the content of data, rates, availability or reservation conditions that the Customer publishes via the Service.

Article 9 – No involvement in rental agreements

• RentAccent is not a party to agreements between the Customer and its End Users.
• The Customer is fully responsible for rates, availability, contract terms, tax obligations and compliance with laws and regulations.
• All disputes between the Customer and its End Users are solely at the Customer’s expense and risk.

Article 10 – Reservations and availability

• The Service supports the Customer in managing reservations and availability, but RentAccent does not guarantee that reservations, calendar connections or availability data will always be completely error-free or up to date.
• The Customer remains at all times responsible for checking availability, reservations and data entered.
• RentAccent is not liable for double bookings, conflicting reservations or incorrect availability display resulting from user input, synchronization issues, external connections, network failures or other technical circumstances.

Article 11 – Availability and changes

• RentAccent will make reasonable efforts to keep the Service as available and functional as possible.
• RentAccent does not guarantee uninterrupted or error-free operation.
• RentAccent is entitled to modify, improve or remove functionalities of the Service.
• Maintenance, updates and improvements may take place without prior notice.

Article 12 – Suspension and termination

• RentAccent is entitled to temporarily restrict or terminate access to the Service if payment is not made, misuse is detected, or technical or security reasons so require.

Article 13 – Liability

• RentAccent’s liability is limited to what is set out in this clause.
• RentAccent is not liable for indirect damage, consequential damage, lost revenue, missed reservations, reputational damage, loss of data, business interruption or claims from third parties.
• Insofar as liability should exist in law despite the foregoing, it is limited to a maximum of the amount of subscription fees paid by the Customer in the three (3) months preceding the event causing the damage.
• For the Basic package, any liability is limited to the transaction fees over the three (3) months preceding the event causing the damage.

Article 14 – Indemnification

The Customer indemnifies RentAccent against claims from third parties arising from the use of the Service by the Customer or its End Users.

Article 15 – Force majeure

RentAccent is not liable for failures due to force majeure, including internet outages, hosting problems, cyberattacks, failures at payment providers, government measures or outages of external service providers.

Article 16 – Data processing

• The Customer is the data controller within the meaning of the GDPR.
• RentAccent acts as a processor insofar as personal data is processed via the Service.
• The Customer remains responsible for the lawful processing of personal data.

Article 17 – Intellectual property

All intellectual property rights to the Service are held exclusively by RentAccent.

Article 18 – Applicability and acceptance

• These general terms and conditions apply to every use of the Service by the Customer.
• By creating an account, activating a package or actually using the Service, the Customer accepts these general terms and conditions.

Article 19 – Severability clause

If any provision proves to be null and void or voidable, the remaining provisions shall remain in full force and effect.

Article 20 – Applicable law and disputes

All legal relationships are governed exclusively by Dutch law. Disputes shall be submitted to the competent court in the district where RentAccent is established.