Our booking system is continuously expanded to better align with the daily operations of modern rental businesses. In this update, we introduce four new features that give you more control over collecting customer information, configuring communication, and offering rental items across multiple websites.
Do you rent out through multiple websites or brands, or do you want to offer packages separately? You can now create multiple booking modules within a single RentAccent account. Each module can have its own styling, ensuring the design matches the website it is used on. You decide which rental items are displayed in each module. These can be the same items, a specific part of your inventory, or even completely different offerings such as packages or tickets.
Important:
Result: One central administration with flexible booking modules tailored to your sales channels.
Sometimes you want to collect more information from customers than just their name, email address, and rental period. For example, details such as a license plate number (for automatic gate access), a stay address, or the expected arrival time. From now on, you can define which additional fields are added to the booking process in RentAccent. These custom fields can be fully configured to your needs, and you can choose whether completing them is mandatory or optional.
Examples of use:
How to configure this:
Log in to the Booking Manager, go to 'Booking Module', and scroll down to 'Request additional information'. Here you can add the desired fields.
Would you like to receive a copy of every booking at a second email address? For example, the email address of your back office, reception desk, or an external planning service? This can now be set up automatically. With this new feature, every booking confirmation is duplicated and sent to one additional email address of your choice. This ensures you always stay informed, even if you do not continuously monitor the system.
How to configure this:
In the Booking Manager, under 'Booking Module > Send a copy of emails', enter the additional email address.
Would you like to inform customers immediately after booking about practical matters such as parking locations, check-in times, or contact information? You can now add a custom message at the top of every confirmation email. This message appears in a clearly visible blue block, making it easy for customers to notice.
Examples of content:
How to configure this:
Log in, go to 'Booking Module > Message shown in confirmation email', and add your desired text.
These new features are available in the system at no additional cost. This allows RentAccent to grow alongside your business without adding complexity or expensive add-ons. Whether you rent out bicycles, boats, or campers, or sell event tickets or access passes: RentAccent offers a complete and affordable booking system that adapts to your workflow. Also take a look at previous updates or contact us if you have any questions about these new features.
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